Employment Type
Job Location
215 Bassett Street, Syracuse, Syracuse, NY 13210
Date posted
January 17, 2023
Position title
Family Worker, Early Head Start - Sumner

37.5 hours per week

52 weeks per year


• 2-year degree in Social Work, Human Services or related field, or equivalent formal education.
• One year of experience in social work, human services or in a community service organization.
• Must possess strong interpersonal skills and written and verbal communication skills.
• Knowledge of common software tools.
• Experience working with low-income families, knowledge of agencies and services available to address the needs of families in Onondaga County.
• Ability to work effectively and build rapport with a diverse caseload of clients.
• A valid New York State driver license and reliable transportation.
• Must have received an initial vaccination regimen for COVID-19.



1. Provide family development services to enrolled families.
A. Identify social service needs in conjunction with each family, and conduct Family Partnership Agreements that provide for appropriate family action plans within 60 days of enrollment and follow-up 30-45 days after a plan is developed and as needed.
B. Utilize family action plans to assist each assigned Head Start family in efforts to improve the conditions and quality of family life.
C. Provide crisis intervention, emergency assistance, counseling, information and referral services to Head Start families. Ensure provision of referrals, and follow-up of needed services.
D. Conduct home visits when required, with a minimum of 3 for each family per year.
E. Advocate on behalf of families to assure complete utilization of available services.
F. Facilitate and conduct case conferences with program staff involved with the family as necessary.

2. Utilize community resources.
A. Establish and maintain successful working relationships and partnerships with community resources.
B. Increase family awareness of community resources and facilitate their use.

3. Work in conjunction with program staff to plan and implement parent meetings and other parent activities.
A. Arrange to provide adult education program information and referrals based on parent surveys.
B. Attend meetings and serve as the liaison between center staff and parents as required.
C. Participate in the planning and implementation of Parent Involvement activities.
D. Encourage parent involvement in all areas of the program.
E. Assist and plan for orientation and final registration of assigned families to your center.
4. Document in each file and in the myHeadStart database.
A. Document interactions and contacts with individual families and maintain case notes.
B. Document home visits as required.
C. Maintain data in the myHeadStart database and in individual folder.
D. Conduct follow up when a child is absent from programming and maintain attendance or start an attendance agreement if not at 85%.
E. Maintain data and statistics for the Program Information Report (PIR) using the myHeadStart database and submit monthly.
F. Maintain monthly data for enrollment, attendance, and over income families.

5. Participate in training and in-service sessions to further knowledge and experiences as they relate to the Head Start Performance Standards.

6. Maintain confidentiality of all family and child records and all other matters relating to families.

7. Perform all other duties as they relate to the comprehensive team approach of the Head Start philosophy.

8. Report incidences of child abuse and neglect as a mandated reporter.


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