Employment Type
Job Location
Sumner Head Start, 215 Bassett Street St., Syracuse, NY 13210
Date posted
January 23, 2023
Position title
Head Start Family Worker - Sumner

37.5 hours per week

45 weeks per year



• 2-year degree in Social Work, Human Services or other related field, or similar formal training.
• One year of experience in social work, human services or in a community family service organization.
• Must possess strong interpersonal skills and written and verbal communication skills.
• Knowledge of common software tools.
• Experience working with low-income families, knowledge of agencies and services available to address the needs of families in Onondaga County.
• Ability to work effectively and build rapport with a diverse caseload of clients.
• A valid New York State driver license and reliable transportation.
• Must have received at least an initial vaccination for COVID-19.




1. Provide family development services to Head Start participants.
A. Identify social service needs in conjunction with each family, and conduct Family Partnership Agreements that provide for appropriate action plans to improve quality of family life.
B. Provide crisis intervention, emergency assistance, counseling, information and referral services to Head Start families. Ensure provision of referrals, and follow-up of needed services.
C. Conduct home visits when required with a minimum of three visits per year for each family.
D. Advocate on behalf of families to assure complete utilization of available services.
E. Facilitate and conduct case conferences with program staff involved with the family as necessary.

2. Utilize community resources.
A. Establish and maintain successful working relationships and partnerships with community resources.
B. Increase family awareness of community resources and facilitate their use.

3. Work in conjunction with program staff to plan and implement parent meetings and other parent activities.
A. Arrange to provide adult education program information and referrals based on parent surveys.
B. Attend meetings and serve as the liaison between center staff and parents as required.
C. Participate in the planning and implementation of Parent Involvement activities, and encourage parent involvement in all areas of the program.
D. Assist and plan for orientation and final registration of assigned families to your center.

4. Document in each file and in the database.
A. Document interactions and contacts with individual families and maintain case notes.
B. Conduct follow up when a child is absent from programming, and maintain attendance or start an attendance agreement if not at 85%.
C. Maintain data and statistics for the Program Information Report (PIR).

5. Participate in training and in-service sessions to further knowledge and experiences as they relate to the Head Start Performance Standards.

6. Maintain confidentiality of all family and child records and all other matters relating to families.

7. Perform all other duties as they relate to the comprehensive team approach of the Head Start philosophy.

8. Report incidences of child abuse and neglect as a mandated reporter.

9. Adhere to relevant health and safety policies and procedures.


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