Free Tax Prep – Volunteer Descriptions

Volunteer with the PEACE, Inc. Free Tax Prep Program

Taxes Volunteers Photo

Helping low-to-moderate income families in your community

– No Prior Experience Needed

– Flexible Hours

– Free Training

Interested in being a part of the team?

Call us: 315.991.8846 (volunteers only), send us an email at, or

Please review each volunteer position for a more detailed description.

All positions (staff and volunteers) are required to pass online certifications for ethics and intake (about 10 questions). We will provide training for these certifications in a variety of different formats. (In-person, via Zoom, review recorded Zoom trainings) Please see the in-person/Zoom training schedule for a variety of dates and times to fit your schedule. For Zoom recordings, please allow one week after the training date to allow us to post the recording on the PEACE, Inc. YouTube channel (@PEACEIncSYR).


Admin Assistant Volunteer
Admin Assistant Volunteers help clients organize and complete their paperwork. They also help with the flow of the site by assisting with completing necessary data entry work and other office duties. Helps with making phone calls to clients to answer their questions and set up appointments.

Interpreter Volunteer
Greets and assist clients who do not speak English as their primary language with paperwork. Answers logical questions and helps translate documents that are not available in their native language. They are the first members to greet the client entering the site. We are especially looking for an interpreter for clients who speak/read Spanish.

Greeter/Screener Volunteer
Greets clients and provides them with paperwork. Answers logical questions. They are the first members to greet the client entering the site.

Tax Preparer Volunteer
Prepare Federal and state tax returns, with easy-to-use software provided by the IRS.
This volunteer role is also available during and after the tax season since it is a year-round VITA site.
Training and resource materials are provided. Tax Preparers are required to pass an online certification test provided by the IRS.
There are two levels of tax preparers available, Basic and Advanced.
For first year volunteers and those without previous tax prep experience we suggest you train for the Basic Tax Preparer certification.
For returning tax preparers and those with previous tax prep experience, please feel free to train for this certification.

**All volunteers must show proof of obtaining their primary vaccinations for COVID-19 .**

PEACE, Inc. Free Tax Prep
Eastside Business Center
1201 E Fayette St, Suite 22
Syracuse, NY 13210
Call Box Keypad: #022

Tax Appointment: 315.634.3756

Service is provided by appointment only.

Centro Bus Stops

Walnut Avenue Side:
Bus Stop #347 to Centro Hub
Bus Stop #350 from Centro Hub

Pine Street Side:
Bus Stop #354 From Centro Hub
Bus Stop #355 to Centro Hub

We partner with trusted organizations


PEACE, Inc. is a VITA (Volunteer Income Tax Assistance) site and a member of the CNY CA$H Coalition. VITA sites provide free preparation from tax-law certified volunteers for anyone with a household income of less than $60,000 per year.